SuperMind

Privacy Policy

This Privacy Policy explains how Lucentra Labs Pvt Ltd ("we," "our," or "us") collects, uses, stores, and protects information when you use Supermind, visit our website, or interact with our services. By accessing or using Supermind, you agree to the practices described in this Privacy Policy.

Effective Date — 16 April 2026

1. Scope

This Policy applies to personal data collected through our website, applications, support channels, subscriptions, and the Supermind platform itself.

2. Information We Collect

We may collect:

  • name, company name, email address, phone number, and billing details
  • account and profile information
  • support requests and communications
  • documents, prompts, inputs, and content uploaded to the platform
  • usage logs, login activity, browser/device information, IP address, and session data
  • cookie and analytics data

3. How We Use Information

We use your information to:

  • provide and operate Supermind
  • manage accounts and subscriptions
  • improve features and platform performance
  • send billing, service, and support communications
  • maintain security and prevent fraud or misuse
  • comply with legal obligations

4. Sharing of Information

We may share information with trusted third-party providers such as hosting, payment, analytics, and technical support vendors, only as needed to operate the service. We may also disclose information where required by law or in connection with a merger, acquisition, or business transfer.

5. Data Retention

We keep personal data only for as long as necessary to provide the service, meet legal obligations, resolve disputes, maintain security, and enforce agreements. When data is no longer needed, we will delete or anonymize it where appropriate.

6. Security

We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no online system can guarantee complete security.

7. Your Rights

Depending on applicable law, you may have the right to access, correct, update, delete, or request information about your personal data. You may also have the right to withdraw consent for certain processing activities.

8. Cookies

We use cookies and similar technologies to support login sessions, analytics, performance monitoring, and user experience improvements. You can manage cookie settings in your browser.

9. Children's Privacy

Supermind is not intended for users under 16 years of age, and we do not knowingly collect personal data from children.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Continued use of the service after updates means you accept the revised Policy.

Contact

Contact Information

For privacy-related inquiries or to exercise data rights, contact us using the details below.

Company

Lucentra Labs Pvt Ltd

Address

3846/9 Kanhiya Nagar, Tri Nagar
Delhi — 110035, India

Support Email

support@lucentralabs.online

Reach out for privacy questions, data-rights requests, or service-related concerns.